In August, security researcher Volodymyr Diachenko discovered a misconfigured Elasticsearch cluster, owned by gaming hardware vendor Razer, exposing customers' Personal Identifiable Information.

The cluster contained records of customer orders and included information such as item purchased, customer email, customer (physical) address, phone number, and so forth—basically, everything you'd expect to see from a credit card transaction, although not the credit card numbers themselves. The Elasticseach cluster was not only exposed to the public, it was indexed by public search engines.

Diachenko reported the misconfigured cluster—which contained roughly 100,000 users' data—to Razer immediately, but the report bounced from support rep to support rep for over three weeks before being fixed.